Last Updated: 27/08/2024
Lantern Consulting ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website wearelantern.net, support.wearelantern.net and use our services.
1. Information We Collect
We collect personal information such as your name, email address, phone number, and payment details when you create an account or purchase a service.
Technical Information: We may collect information about your device, IP address, browser type, and operating system for security and analytics purposes.
Usage Data: We may collect data on how you use our website and services, including pages visited, time spent on pages, and links clicked.
2. How We Use Your Information
We use your information to deliver our cybersecurity services, including the use of the Bloo Shield device to protect your network.
To Improve Our Services: We analyze usage data to enhance the functionality and security of our services.
To Communicate with You: We may send you emails regarding your account, service updates, and promotional offers. You can opt out of promotional communications at any time.
For Legal Compliance: We may use your information to comply with legal obligations or respond to lawful requests.
3. Information Storage
Offline Storage: For your protection, Lantern Consulting does not store personal information online. All personal information is securely stored off the cloud on hard copies.
Data Removal: Upon cancellation of services, all your personal information will be permanently removed from our records.
4. Sharing of Information
Service Providers: We may share your information with third-party service providers who assist us in operating our website and providing our services.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We implement reasonable measures to protect your information from unauthorized access, use, or disclosure.
6. Your RightsAccess:
You have the right to access the personal information we hold about you.
Correction: You can request the correction of inaccurate or incomplete information.
Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
Opt-Out: You can opt out of receiving promotional communications from us at any time.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your use of our services.
8. Children's Privacy
Our services are not directed to individuals under the age of 18.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@wearelantern.com.